What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Does the StoreJet Cloud come with built-in Wi-Fi connection? Can the StoreJet Cloud provide Wi-Fi signals to other devices? How do I ensure privacy when the StoreJet Cloud is shared with multiple users? Does the StoreJet Cloud have an energy saving mode? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started