My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac? The JetDrive Go App is not playing my multimedia file. Which iOS version does the JetDrive Go App support? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started